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Android Device Instructions and Support

How Do I Access My Digital ID?

To access your campus ID after you add it to Google Wallet:

  • Open the Google Wallet app.
  • Tap on your picture in the upper right hand corner
  • Select your Miami Google Account
  • Tip: You can also find your campus ID in your device settings. Tap Settings then Google and then Settings for Google apps and then Google Wallet

How Do I Use It?

Your device does not need to be unlocked, but the screen should be “awake.” Ensure NFC is turned on. Android devices can vary in the placement of the NFC antennae. Tap the top of the phone to the reader. If this does not work, tap the back body of the phone to the reader. Some devices require the user to log in to the GET Mobile app once daily in order to utilize the ID.

Where Can I Use It?

You can use your Miami Digital ID anywhere that the Miami ID is accepted, including the following locations:

  • Meal plan usage at 
  • Declining Dollars usage at 
  • On-campus retail locations
  • Access to buildings and housing
  • Parking Garages
  • Laundry
  • Library checkout
  • Recreation Center access

Android Frequently Asked Questions

What devices are supported?

All Android phones that have NFC are supported. Android watches are not supported at this time. You cannot have the Miami ID on both an Android and an Apple device.

Does my device need to be awake to use the Miami Digital ID?

You do not need to unlock your device, but the screen will need to be lit and "awake" to use the ID, unless the "Require device unlock" has been enabled.

How can I view the Miami Digital ID on my Android device?

The Miami Digital ID for Android is viewable in the GET App and in your Google Wallet.

Can I view my Meal Plan, declining dollars, and MULaa balance on my Android phone?

Yes, you can view your declining dollars and MULaa balances! Open the GET App and tap the Accounts icon and you will see your account balance(s).

I have added the Miami Digital ID to my Android device, but it is not working.

Please follow the troubleshooting steps

  1. Ensure you are presenting the digital ID properly at the reader, straight up and down typically works best.
  2. If you are presenting a digital ID and the reader is not reacting, open the GET App.
  3. After logging into the GET App, try to present the ID to the reader again. Some devices require the user to log in to the GET App once daily in order to utilize the ID.
  4. Ensure you have properly provisioned the digital ID. In the GET App, you should see the status of your digital ID as "ID added to Google Wallet". Otherwise, you should see "Add to Google Wallet".

How do I get a new Miami Digital ID if I get a new device?

  1. Open the GET App on your smartphone
  2. Go to Settings.
  3. Tap Unlink Mobile Wallet ID.
  4. Tap Unlink when prompted (This will unlink your Miami Digital ID from your old device).
  5. Close the app and reopen the app.
  6. In the right hand corner of the ID you will see an “Add to Google Wallet” symbol.
  7. Tap the symbol.
  8. Tap Accept.
  9. Tap Accept & Continue.
  10. You may be prompted to look at your ID in your Google wallet (this is not a necessary step).
  11. Close and reopen the GET App.
  12. Your Miami Digital ID is ready for use.

What happens if I lose my phone? If I find it afterward?

  1. Open the GET App on your smartphone
  2. Go to Settings.
  3. Tap Unlink Mobile Wallet ID.
  4. Tap Unlink when prompted (This will unlink your Miami Digital ID from your old device).
  5. Close the app and reopen the app.
  6. In the right hand corner of the ID you will see an “Add to Google Wallet” symbol.
  7. Tap the symbol.
  8. Tap Accept.
  9. Tap Accept & Continue.
  10. You may be prompted to look at your ID in your Google wallet (this is not a necessary step).
  11. Close and reopen the GET App.
  12. Your Miami Digital ID is ready for use.

Can I use my Miami Digital ID if my Android device has a dead battery?

No. You will need to ensure your phone is charged in order to utilize your Miami Digital ID.

Can I use the Miami Digital ID without cellular signal?

The Miami Digital ID can be used even if your phone does not have network connectivity as the Miami Digital ID is stored on your device.

Is a photo required for me to add the Miami Digital ID to my Android device?

Yes, you will need a photo on file before you can add your Miami Digital ID to your Android Phone.

Campus Services Center

34 Nellie Craig Walker Hall
301 S. Campus Ave.
Oxford, OH 45056